MICROSOFT COPILOT

Project Overview

Since Microsoft released their AI assistant, Copilot, in 2023 the updates have been rapidly changing. To keep users more aware of all of Copilot's capabilities and updates, multiple help pages were created on Microsoft Support for all M365 apps. Below is the journey of all the Copilot changes across the help experience.

SMB EMAIL
COPILOT FIRST RELEASE IMAGES

The M365 app hub pages were designed using a template before the redesign.

COPILOT SECOND RELEASE IMAGES
COPILOT THIRD RELEASE IMAGES
COPILOT HELP ARTICLES IMAGES

There are additional Copilot help resources through the Copilot Prompt Gallery and Microsoft 365 Copilot help & learning pages.

COPILOT WALKTHROUGH ARTICLES IMAGES
DOWNLOADABLE COPILOT CONTENT ON SMC

The hub pages were redesigned. Multiple teams worked on a guide for the tile images on the hub pages.

Small business users can start learning about Copilot through an onboarding email which will take them to Microsoft Support.